Digital Transformation in HealthCare Solution

Tech Talk

Artificial Intelligence

21 MAR 2021

Discover the latest innovations in Artificial Intelligence across multiple industry to give customized and seamless experience to consumers using speech recognization and machine learning.

AI In Marketing & Advertisement

Artificial intelligence (AI) allows marketing and advertisers agencies to build customer-centric marketing plans. The technology is influencing next-generation insights and changing the way businesses interact with people as individuals.

Bob Lord, senior vice president of cognitive applications, blockchain and ecosystems at IBM, explained that the purpose of AI is not to be the final decision maker, and understanding that AI aids the decision-making process and works with the data it is provided can break down misconceptions and distrust.

CVS Health -

Collecting important analytical customer data that can help marketers to better understand their consumers, how they interact. CVS Health highlights the example of having data from loyalty programs, discount codes, shopping behavior and deployed into AI, that give a 20% lift in our results.

AI covers the unlimited possibilities that a human brain can’t compute and ultimately helps advertisers offer consumers a more connected experience.

Delta Air Lines -

Collecting important analytical customer data that can help marketers to better understand their consumers, how they interact. CVS Health highlights the example of having data from loyalty programs, discount codes, shopping behavior and deployed into AI, that give a 20% lift in our results.

AI covers the unlimited possibilities that a human brain can’t compute and ultimately helps advertisers offer consumers a more connected experience.

A new AI-driven system will help attendants to elevate the human connection at any time through understanding the customer journey and preferences, giving customers a more seamless and connected experience in flight and at the airport. Attendants are able to know at a glance if you are a long-time customer with certain flying preferences or if you are a new airline flier that they’d like to welcome.

“We really think about how we use technology and data to elevate the human touch,” said Molly Battin, vice president of marketing and communications at Delta Air Lines. On days with bad weather, that means airline staff must figure out how to swap airplanes between routes to keep schedules on track, ensure that flight crews are available and within their FAA duty time regulations and that passengers can make their connections.

“Our customers expect us to get them to their destinations safely and on time, in good weather and bad,” said Erik Snell, Delta’s senior vice president of its Operations & Customer Center. “That’s why we’re adding a machine learning platform to our array of behind-the-scenes tools so that the more than 80,000 people of Delta can even more quickly and effectively solve problems, even in the most challenging situations.”

Amazon Go - No Lines. No CheckOut.

Harness the power of machine learning Amazon Go provide no lines, no checkout and seamless shopping experience to customers. Using Computer Vision, Deep learning Algorithms and Sensor fusion same like in self driving cars, call it - just walk out technology, once customer get everything and when left, just walk out technology charges to your amazon account. As simple - shopping experience.

Walmart

“It’s very exciting, the way the company has changed our way of working to put technology to work, whether that’s software of the way we use our data or, increasingly, the way we use robotics in our business,” said Doug McMillon, Walmart CEO. Also said, We try to be deliberate about establishing networks and learning together about what the future of AI will mean or how robotics can change our business, and how 5G can impact how people live and shop and what that means to how we need to change our business.

Walmart working with Artificial Intelligence to saving customers shopping time is personalizing experiences. Leveraging AI to create better recommendations and customizations will help the company reach this goal. Robotics has allowed Walmart to automate many processes in stores and distribution centers, and McMillon believes that it can help improve inventory turns.

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* Content referenced from CES Offical Website!

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